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BLACK FRIDAY FAQ
When does the sale start?
Our Black Friday sale will start at 8:00 AM AEDT on Tuesday November 10th.
Can I reserve my items?
Stock is limited and sells out quickly on Black Friday, so we can’t hold your items in your cart until your payment has been confirmed. We strongly recommend preparing a Wishlist or shopping cart with the items you love, so you can get your hands on your favourite swim & resort wear as quickly as possible when the sale goes live!
Can I return items purchased during the sale?
Our standard returns policy will apply if things don’t quite work out. Vacay Swimwear's returns portal make things super simple and convenient.
Will shipping be delayed?
With the high volume of orders we expect to see, as well as the increase in packages in our courier network during the Black Friday period, shipping delays may be expected. Rest assured that our team is working around the clock with our delivery partners to ensure that you get your order as soon as possible.
I’ve sent a customer service enquiry, when should I expect a response?
Our Black Friday sale is seriously big, so we’re expecting to see a large increase of enquiries during our sale period. Our dedicated customer support team will be working tirelessly to answer all of your enquiries, but please allow 2-5 days for a response.
Can I make changes to my order after placing it?
Yes! You have 30 minutes after placing your order to edit your items, update your shipping address, or make any other changes directly through your order confirmation page.
