🇦🇺 FREE SHIPPING AUSTRALIA WIDE

Terms and Conditions

Terminology

In these terms and conditions, the expressions "we", "us" and "our" are a reference to Vacay Swimwear (ABN: 45 909 648 760) the owner of the website.

Privacy Policy

By placing an order with Vacay Swimwear, you agree to the terms and conditions and our privacy policy. We will collect your name, phone number, email and addresses. We respect your privacy and will not distribute your personal information with third parties or other companies.

Ordering Procedure

You may offer to purchase products described on this website for the specified price on this website. 

Your order must contain some of your personal information such as: your name, email address, billing address, postal address, credit card details and any other ordering information specified on this website. 

When you place an order to purchase a product from Vacay Swimwear, an email will be sent to you confirming receipt and details of your selected order. 

The acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. Customers will receive an email confirmation and tracking number on dispatch of the item(s). 

If payments are not successfully received by Vacay Swimwear or stock is not available, Vacay Swimwear has the rights to cancel the order, in this event customers are notified immediately. 

We are at no time liable for lost or un-received items when a tracking number has been provided.

If you have lost or misplaced your tracking number we will happily forward it to you along with your order confirmation. 

Payments

Vacay Swimwear only accepts payments by means of the credit card types as shown and Paypal. We are unable to process any other payment forms. 

Orders will not be dispatched until payment has been successfully received. 

All prices are displayed in Australian Dollars (AUD) and include GST. For foreign customers please refer to XE for live up to date currency exchange rates. 

If complications take place at time of purchase or you are having trouble placing an order, please either fill in the form on the contact us page or email us at info@vacayswimwear.com.au

Shipping

Orders will be processed for shipment within 24 hours of receipt Monday to Friday. Items will not be shipped on weekends or public holidays, but will be processed and ready for next business day. 

Orders will be shipped via Australia Post, using Free Standard Shipping unless chosen otherwise.

Australia:

Vacay Swimwear offers Free Standard Shipping for all orders in Australia (5-8 days).

Express Shipping ($9.95 AUD) usually takes 1-2 days to receive your item, but please check the Australia Post website to see if you are in the area for guaranteed next day delivery. 

If you would like Registered Post - 'Signature on Delivery' for either Standard or Express, please contact us so we can arrange this for you. 

International: 

We send our international parcels using Australia Post's 'Pack and Track International'. You can check Australia Post International Post Guide to check your country.

We offer $15 AUD flat rate Standard International Shipping for all international purchases (7-12 days).

Tracked Express Shipping (1-2 days) can also be selected at an additonal cost of $25 AUD.  

Returns

We here at Vacay Swimwear do not offer refunds for change of mind. We do however allow exchanges for a different size or print, provided all tags are still in tact. In this instance, the customer is responsible for the costs of returning goods to us.

Vacay Swimwear encourages customers to use a postal service that enables tracking. If you do not use a tracking service and we do not receive the goods you will not receive a liable exchange.

In the unlikely event that an item is defective on arrival, please contact info@vacayswimwear.com.au stating your order number in the subject line and we will organise a replacement. 

For any self inflicted damages to the product after purchase, Vacay Swimwear will not be held liable. Therefore no replacement will be given.

No returns or exchanges on any sale items unless item is faulty. 

Copyright

Vacay Swimwear is protected under the Australian Copyright Act (1968).

Amendments to Terms and Conditions

Vacay Swimwear reserves the right to make changes to this site and these terms and conditions at any given time.

Promotional Codes

Promotional codes must be used at time of purchase. Promotional codes cannot be used with a past order. Promotional codes can only be used within the specified time frame and cannot be used in conjunction with any other offers. There is a limit of one (1) promotional code at the time of checking out.